November 15, 2009

Good response time from TNB

I'm proposing a big applause to TNB.. Shabbaas shabbaaaaas!!!

Friday afternoon, 6PM, my wife reported that suddenly the electricity power was shutdown and as I reach home at 7, I called the TNB emergency line, 15454 and informed them about the problem.

The TNB guys started to be seen at the TNB power distribution station at around 10PM and found out that one of the cable was burnt out and needed to be replaced.

The electricity was restored at 11.00 PM and I went out to get something to byte and as I reached home at 11:50, the electricity went out again and I informed 15454 again.

Not so long after that, the TNB guys were seen at around 12.30 and started to work. I slept at 12.30 and woke up at 5AM as the electricity was restored.

During the daytime, I saw they put a big generator as a temporary power supply while they were fixing the problem. Then at 12 something, I've got an SMS asking to rate for their service.

Finally they fixed the power distribution station with no more disruption.

Kudos to TNB for their commitment and fast response. SALUTE!


potenta said...

please explain what's shabas?

does it mean something in particular?

Izham Miyake said...

Shabbas means Good job or well done!

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